Why Choose this Training Course?
This Tough Management Master Class online training course addresses the challenges faced by managers in today's turbulent business environment. As management becomes increasingly demanding and stressful, there's a tendency to interpret "tough management" as requiring harsh or controlling behaviors, often resulting in toxic work environments. Research consistently shows that such approaches can lead to immediate results but ultimately harm relationships and team performance.
Instead, "tough management" should be viewed as an approach that engages, enlightens, and enables the workforce to meet business demands collaboratively. It emphasizes management excellence through understanding and leveraging the diverse skills, motivations, and personal traits of team members. This pragmatic approach focuses on aligning and developing people through collaborative practices to drive productivity, results, and customer service, all while addressing the challenge of "doing more with less."
This online training course will feature:
- Assessing management styles and their impact on people and organisational outcomes
- An evaluation of personal skills and the value each delegate affords to their business
- The importance of strategic goals to create alignment and focus on key activities
- Emotional Intelligent practice to build positive relationships, engagement and productivity
- Generating collaborative practice to harness collective wisdom and develop people
What are the Goals?
By the end of this online training course, participants will be able to:
- Analyse, understand and apply tough management without being a tough guy!
- Use Emotional Intelligence techniques to productively invest your time in your people
- Apply a wide range of communication techniques that ensure clear, concise messaging
- Ensure their teams understand and contribute to the organisational business model
- Stimulate creative collaboration to address problem solving and decision-making issues.
Who is this Training Course for?
This online training course is suitable to a wide range of professionals but will greatly benefit:
- Managers who aspire to successfully lead in the post pandemic era
- Employees seeking career progression into management
- Technical professionals who seek to build the people skill of supervision
- Managers who seek to refresh, energise and rejuvenate their thinking and practice
- HR and L &D professionals requiring tools and techniques to apply in their organisation
How will this Training Course be Presented?
This online training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes a carefully selected range of learning materials that will meet the diverse needs of the delegates; the key aim is to ensure maximum engagement throughout the programme. Formal input and discussion sessions are followed by powerful reflective activities to generate future action. Practical sessions afford opportunities to share common and unique concerns about current work-based issues. The process will be highly interactive, challenging and empowering, employing elements of behavioral psychology, emotional intelligence and Neuro-Linguistic Programming. All activities seek to create immediate and improved impact in management practice.
Course Outline
Day One: Responding to the New Reality
- Perceptions of management. formal or grounded theory
- Managerial leadership. Do you lead or manage?
- Role Modelling; modern day heroes, trends and pacemakers
- Tough Management: rules for an alternative paradigm of practice:
- The Uniqueness of Management; personality factors that inform and advise practice
- Your value to the company? How productive am I: Focus, Evidence and Praxis
Day Two: Managing Diversity to Nurture Creative Outcomes
- Why do I want to lead? Why should others follow me?
- Managing the team, task and individual: Alignment, Engagement and Results
- Am I too tough? Beware the “toxic manager”.
- Meeting the strategic organisational strategic demands. Purpose function and deliverables
- Measuring team performance? Testing tests the power of teams and collaboration
- Psychometric assessment of management style. Learning outcomes and future intent
Day Three: Building Meaning, Generating Alignment, Defining Focus
- Revisiting the strategic vision and defining priorities and key personal deliverables
- Walking to the future: NLP exercise to illuminate personal and team challenges
- Performance management, KPI’s: a brief consideration
- Establishing priorities: successful delegation and good time management practice
- The organisations money making model? Is our business model sustainable?
- Communicate is key. How good are my communication skills?
Day Four: Leading and Managing Self and Others
- A reality check: Why do managers, teams and projects fail?
- Revisiting the basics of communication skills.
- The fundamental role of trust in leading others in today’s organisation
- Emotional Intelligence: managing self and others- the intra and interpersonal
- Confronting poor performance with constructive feedback
- Feedback exercise to build confidence and self-esteem.
Day Five: Leading the Flexible, Responsive Collaborative Team
- Leading with an open mind in culture of permanent change
- The pursuit of continuous improvement: guidelines for practice
- You don’t know all the answers: tough decision making made easier:
- Solving tough problems and reaching collective decisions
- Review: and conclusions. Tough Management without being the tough guy
- Action planning and closing words
The Certificate
- COPEX e-Certificate of Attendance will be provided to delegates who attend and complete the course
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