A Highly Interactive Training Course On

Advanced Certificate in Communication Skills

Communication, Empathy & Motivation

06-10 Jan 2025
London
$5,950
 
24-28 Feb 2025
Dubai
$5,950
 
23-27 Jun 2025
New York
$6,950
 
04-08 Aug 2025
London
$5,950
 
10-14 Nov 2025
Dubai
$5,950
 

Course Overview

Clear communication is vital for organizations aiming to lead their markets. It plays a crucial role in creating highly efficient teams and fostering productive collaboration. Developing strong connections with people fosters trust, transparency, and meaningful relationships. Despite the rise of digital communication methods like email, SMS, and WhatsApp, face-to-face interactions remain essential for building future business success.

This Advanced Certificate in Communication Skills training course delves into proven management processes, procedures, and methodologies utilized by leading companies to cultivate productive and unified teams. The skills taught in this course enable participants to build strong working relationships across all levels. Participants will explore advanced behavioral techniques, effective communication strategies, and various leadership styles.

Training Objectives

By attending this COPEX training course, delegates will be able to:

  • Utilise effective and efficient communication and influencing skills to ensure targets and tasks are fulfilled on time
  • Gain commitment and support from colleagues using innovative engagement and motivation tools
  • Massively improve your leadership skills
  • Understand how to encourage and develop your staff
  • Gain a working knowledge of behavioural leadership techniques to enable you to build lasting and meaningful rapport with internal and external customers alike

Who should Attend?

This COPEX training course is suitable for a wide range of professionals but will greatly benefit:

  • Individuals who need to persuade others in an ethical manner
  • Individuals are being developed for promotion
  • Individuals who wish to improve their rapport building skills
  • Individuals designated as having leadership potential
  • Individuals who’s KPIs rely strongly on communication skills
  • Individuals who need to disseminate newly learned skills, or key information to others
  • Individuals within a training role for their organisation

Training Outline

Amongst a wide range of valuable topics, the following areas will be prioritised:
  • The art of building lasting rapport
  • Creating a climate of trust within the workplace
  • Crystal clear communication through enhanced listening and questioning techniques
  • The ability to create a positive first impression every time
  • How to read international body language
  • Key concepts of NLP and Emotional Intelligence
  • The skills to create a positive work environment where teams and individuals are motivated and committed to achieve well-formed outcomes
  • How to communicate with small, or large audiences
  • Understand the key drivers to progress with enthusiasm and assurance
  • Notice your unconscious messages and following your intuitions

Certificates

  • COPEX Certificate of Attendance will be provided to delegates who attend and complete the course

We can customize this
training course for you!

At Copex Training, we offer customizable courses designed to fit your specific needs. whether it's refining procurement practices or enhancing leadership and management skills, we tailor our programs to meet your unique goals and challenges. Let us create a training solution that delivers real results for your team.
Request In-house

Frequently Asked Questions

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

How can I register?

There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
E-mail – Send the details (name, company name, email address and training course of
choice) of your nomination to [email protected]
Telephone – +971 4 368 6886 or +971 50 106 2750

When will I receive the confirmation for my registration/s?

Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.

What is included in the training fee?

Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.

What are the available payment methods?

The training course fee can be settled by either:

  • Bank transfer
  • Credit Card

How many hours per day, and what are the timings of your training courses?

Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.

Where do you usually hold your training courses?

Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.

Do you provide hotel booking assistance to your delegates?

Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates

In case of failure to attend, what is your cancellation policy?

Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

What will I receive after the training course?

Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.