A Highly Interactive Training Course On

Maximizing Vendor Performance

Selection, Management, and Contracting

13-17 Jan 2025
Dubai
$5,950
 
21-25 Apr 2025
London
$5,950
 
22-26 Sep 2025
Dubai
$5,950
 

Course Overview

Effective vendor management is crucial for business success. As global supply chains grow more complex and strategic partnerships become increasingly vital, the ability to select, manage, and contract with vendors plays a pivotal role in organizational performance. Identifying the right vendors, negotiating favorable contracts, managing vendor performance, and fostering strong relationships are essential for achieving business goals.

The Maximizing Vendor Performance course is designed to provide you with the skills and knowledge needed to excel in vendor management and optimize vendor performance. Through interactive discussions, case studies, and practical exercises, this course will equip you with the tools to effectively select, manage, and contract with vendors.

Whether you are a procurement or purchasing manager, vendor coordinator, supply chain manager, operations manager, contract administrator, project manager, or senior executive, this course will enhance your vendor management skills and contribute to your organization’s success. Join us for this engaging and comprehensive training to learn how to maximize vendor performance through strategic selection, management, and contracting.

Training Objectives

By the end of this training course, participants will be able to: 

  • Understand the importance of vendor management in organizational success
  • Develop effective vendor selection and contracting strategies
  • Manage vendor performance and build strong relationships with vendors
  • Mitigate legal risks associated with vendor management

Who should Attend?

This training course is suitable to a wide range of professionals but will greatly benefit:

  • Procurement and purchasing managers
  • Vendor managers and coordinators
  • Supply chain managers
  • Operations managers
  • Contract administrators
  • Project managers
  • Senior executives

Training Outline

Day One: Introduction to Vendor Management
  • Introduction to the course and its objectives
  • Definition of vendor management and its importance in business operations
  • Vendor management process and its key components
  • Role of vendor management in enhancing organizational performance
  • Understanding the key challenges in vendor management
Day Two: Vendor Selection Process
  • Key considerations in vendor selection
  • Types of vendors and their respective selection criteria
  • Sourcing strategies for vendor selection
  • Analyzing vendor proposals and conducting due diligence
  • Best practices in vendor selection
Day Three: Vendor Contracting and Performance Management
  • Overview of vendor contracting
  • Key elements of a vendor contract
  • Managing vendor performance and ensuring adherence to contract terms
  • Setting vendor performance metrics and KPIs
  • Best practices in vendor contracting and performance management
Day Four: Effective Communication and Relationship Management with Vendors
  • Developing effective communication strategies with vendors
  • Building strong vendor relationships for mutual benefit
  • Overcoming communication and relationship management challenges
  • Collaborating with vendors to drive innovation
  • Best practices in vendor communication and relationship management
Day Five: Legal Aspects of Vendor Management
  • Overview of legal considerations in vendor management
  • Reviewing vendor agreements and identifying potential risks
  • Legal obligations of both parties in the vendor contract
  • Understanding vendor dispute resolution mechanisms
  • Best practices for mitigating legal risks in vendor management

Certificates

  • COPEX Certificate of Attendance will be provided to delegates who attend and complete the course

We can customize this
training course for you!

At Copex Training, we offer customizable courses designed to fit your specific needs. whether it's refining procurement practices or enhancing leadership and management skills, we tailor our programs to meet your unique goals and challenges. Let us create a training solution that delivers real results for your team.
Request In-house

Frequently Asked Questions

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

How can I register?

There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
E-mail – Send the details (name, company name, email address and training course of
choice) of your nomination to [email protected]
Telephone – +971 4 368 6886 or +971 50 106 2750

When will I receive the confirmation for my registration/s?

Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.

What is included in the training fee?

Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.

What are the available payment methods?

The training course fee can be settled by either:

  • Bank transfer
  • Credit Card

How many hours per day, and what are the timings of your training courses?

Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.

Where do you usually hold your training courses?

Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.

Do you provide hotel booking assistance to your delegates?

Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates

In case of failure to attend, what is your cancellation policy?

Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

What will I receive after the training course?

Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.