Why Choose this Training Course?
Today’s competitive business environment demands that we have excellent skills in negotiating and communicating to build alliances. We also need to be able to plan more and organize work effectively to ensure high levels of productivity. This COPEX training course ensures that the delegates will be effectively equipped with techniques and skills to be able to perform well in these areas. It is an enjoyable, exciting and dynamic COPEX training course filled with case studies, discussions, exercises and practical work.
What are the Goals?
By attending this training course, you should achieve these goals:
- Develop an Effective Plan and Strategy for Establishing Alliances
- Gain Confidence as Negotiator Who Knows Which Behaviours to Adopt for Each Stage of the Negotiation
- Recognize and Counter the Most Common Negotiating Ploys
- Practice and Develop Skills for Influencing Others - Especially Those Who Are Vital to Your Long-Term Business Development Strategy
- Successfully Apply the Principles of Persuasion to Key Negotiation Situations
- Recognize Internal and External Influences on Our Daily Planning
- Understand and Develop Skills Necessary to Complete Work on Time
- Learn How to Organize Work and Projects to Complete Them Successfully
- Understand the Characteristics of Colleagues Who Do Work in Our Teams
- Develop Positive Interpersonal Techniques for Better Team Relationships
Who is this Training Course for?
This COPEX training course is suitable to a wide range of professionals but will greatly benefit:
- Delegates Who Want to Become More Effective in Planning and Negotiating Alliances
- Managers Who are Being Prepared for Promotion or Higher Levels of Responsibility
- Delegates Who May be Considering New Projects or Additional Assignments
- Managers Who are Looking to Refresh Their Skills When Working With Others
- Leaders Who Need to Communicate Vision More Effectively for Better Results
Module 1: Mastering Negotiation, Persuasion & Critical Thinking
- Negotiation purpose: Common terms and best practice
- Developing mutually acceptable solutions through value claiming
- Adapting strategies to situations when building alliances
- Personality - strengths & weaknesses in negotiations
- Opening communication channels to maintain relationships
- Applying Interests and Positions for strategic advantage
- How to reach 'win-win' in negotiation
- The keys to collaborative bargaining in partnering
- Leverage: What it is and how to use it?
- Negotiation tactics and ploys
- Dealing with difficult negotiators and barriers
- Ethics in negotiation
- Challenges of meetings – group and individual strategies
- Positive persuasion in challenging situations
- Applying rules of influential presentations to maximize impact
- Maintaining compatible body language & using logic, credibility and passion
- Dispute resolution and mediating for better outcomes
- Mediation techniques - practical exercise
- Identifying and responding to signals and informal information
- Recovering from reversals, errors and challenges
- Developing a climate of trust
- Higher level conversation techniques
- Face to face negotiations; appreciating different cultures
- Practical Negotiation exercise and feedback
- Gaining control and using information – formal and informal
- Thinking patterns, frameworks and tools for negotiators
- Identifying sources and testing assumptions
- Framing the problem
- Decision making under pressure
- Reviewing strategic alliances and building personal action
Module 2: Successful Planning, Organising & Delegating
- Planning for Change
- Challenging our base assumptions
- The cycle of improvement
- Positive thinking techniques
- Competences: Actions & Behaviours
- Delivering high standards of performance
- Defining Business Scope
- Setting clear objectives
- Reviewing organisational capabilities
- Business v project planning
- Identifying Keys to Successful outcomes
- Managing & mitigating risks
- Leaders’ role in employee attitudes
- Delivering clarity of purpose
- Motivating ourselves and others
- Managing and leading teams
- Managing oneself in time
- Delegating & empowering people
- Teams or work groups
- Characteristics of high performing teams
- Team objectives v business objectives
- Team Roles v Individual Roles
- Developing team spirit
- Team behaviours
- How people respond to change
- Overcoming resistance to change
- Why change is a constant
- Setting team goals
- Linking team and individual goals
- Personal action planning
- COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
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