A Highly Interactive Training Course On

Leadership to Empower, Enable and Engage

Improving Productivity & Employee Engagement
Through Effective Frontline Leadership

Classroom Sessions
31 Mar-04 Apr 2025
Istanbul
$5,950
21-25 Apr 2025
Dubai
$5,950
30 Jun-04 Jul 2025
London
$5,950
22-26 Sep 2025
London
$5,950
10-14 Nov 2025
London
$5,950
22-26 Dec 2025
London
$5,950
16-20 Mar 2026
Istanbul
$5,950
Online Sessions
24-28 Feb 2025
Online
$3,950
06-10 Oct 2025
Online
$3,950
30 Mar-03 Apr 2026
Online
$3,950

Course Introduction

People are like electricity—they are only effective when they are fully engaged. No company can thrive long-term without energised employees, yet research shows that achieving this level of engagement is becoming increasingly challenging. Leaders today face low morale due to factors such as part-time and flexible work schedules, organizational downsizing, shifting markets, and the flattening of traditional hierarchies. In this context, the role of front-line leaders becomes crucial. This Leadership to Empower, Enable and Engage training course offers practical insights and strategies for creating a positive organizational environment that fosters and maintains employee commitment. Through intellectual, emotional, and social engagement, you'll learn how to build a workplace that not only enhances employee satisfaction but also provides a competitive edge in the market. The course focuses on strategies to infuse meaningfulness into the workplace and cultivate a committed, motivated workforce.

Training Objectives

By the end of this COPEX training course, participants will be able to:

  • Understand the Compelling Business Case for Employee Engagement
  • Implement Techniques to Measure, Generate and Sustain Engagement
  • Apply the Principles of Generous Leadership to Enhance, Enable and Empower
  • Recognise “The Collective Power of Wisdom” to Generate Collaborative Practice
  • Evaluate and Enhance Organisational Engagement Against a Theoretical Model

Who should Attend?

This COPEX training course is designed for professionals across all functions or disciplines, with "Front Line" leadership responsibilities, who wish to evaluate progressive management practices which engage the “Hearts and Minds” of those they lead. This is suitable to a wide range of professionals but will greatly benefit:

  • Technical Professionals Tasked with Supervision of Others
  • Managers Seeking to Energise Their Practice and Their People
  • Managers with Career Aspirations for Wider Leadership or Functional Roles
  • HR / OD Practitioners Who Supporting Managers to Improve Their Practice
  • Those Delegated with Change Management Initiatives Relating to Productivity

Course Outline

Day One: Employee Engagement and Business Success
  • What is employment engagement?
  • The business case for engagement -  impacts business success
  • Analysis and measurement of engagement
  • The impact of front line leadership on engagement, productivity and commitment 
  • What do engaging leaders actually do?
  • What style of leadership does the role demand?
Day Two: “Front Line Leadership” to Capture “Hearts and Minds”
  • Self-review & evaluation of front line skills that build engagement
  • Personality and management/leadership style - psychometric assessment and review
  • Authentic leadership to inspire people to exceed performance expectations
  • The shadow of the leader - impact and influence
  • Emotional Intelligence and its role in Engagement
  • Creating the inspirational vision - the key elements of alignment
 Day Three: Aligning Performance to Create Trust & Engagement
  • The power of trust
  • Collective wisdom to enhance decisions
  • Team purpose - Performance Management, KPI’s and MBO’s
  • The importance of behaviours - building a team charter
  • Performance audits, reviews and implications
  • Evaluating potential and performance - Grid for talent management review
Day Four: Harnessing Potential to Create Engagement: Motivation, Commitment and Competence
  • Task and Job Allocation - right player right position
  • Improving Team Dynamics - positive and negative group behaviours
  • Successful Delegation - the achieving results through the efforts of others
  • Motivating People - core skills and practical steps
  • Enhancing productivity and alignment by balancing positive and negative interactions
  • Dealing with Poor Performance - Coaching for team and individual performance issues
Day Five: Creating a Culture of Engagement through Generous “Front Line” Leadership
  • Core essential for generous front line leadership
  • The front tine leadership challenge - creating a culture of connection
  • Action planning against the employee engagement model
  • When engagement goes too far - pitfalls of an overdone strength
  • Balancing pressure with performance
  • Review of week and closure

Certificates

  • COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
Whats Makes Copex Courses Unique?

COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

Frequently Asked Questions

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

What is COPEX?

COPEX stands for “Competency Enhancement Programs” These courses are designed to develop and enhance the skills and knowledge of professionals across various sectors.

What are the benefits of attending COPEX training courses?

Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
Career Advancement: Improve your career prospects and increase your earning potential.
Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
Networking Opportunities: Connect with other professionals and industry experts.
Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
Personal Growth: Develop valuable personal and professional skills that can benefit you in all areas of life.

What makes COPEX training courses unique?

Experienced Instructors: Courses are delivered by highly qualified and experienced instructors with industry expertise.
Interactive Learning: Engaging and interactive learning methods, including workshops, simulations, case studies, and group discussions.
Practical Application: Focus on practical skills and real-world applications, enabling you to apply your learning immediately.
Flexible Learning Options: A variety of course formats available, including classroom training, online courses, and blended learning.
Certification & Recognition: Upon successful completion, you may receive industry-recognized certifications.

What is the cost of COPEX training courses?

The cost of COPEX training courses varies depending on the course duration, content, and delivery method.

How can I register?

There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
E-mail – Send the details (name, company name, email address and training course of
choice) of your nomination to [email protected]
Telephone – +971 4 368 6886 or +971 50 106 2750

When will I receive the confirmation for my registration/s?

Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.

What is included in the training fee?

Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.

What are the available payment methods?

The training course fee can be settled by either:

  • Bank transfer
  • Credit Card

How many hours per day, and what are the timings of your training courses?

Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.

Where do you usually hold your training courses?

Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.

Do you provide hotel booking assistance to your delegates?

Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates

In case of failure to attend, what is your cancellation policy?

Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

What will I receive after the training course?

Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.

We can customize this
training course for you!

At Copex Training, we offer customizable courses designed to fit your specific needs. whether it's refining procurement practices or enhancing leadership and management skills, we tailor our programs to meet your unique goals and challenges. Let us create a training solution that delivers real results for your team.
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