Decision Making is a complex and uniquely human capability that seeks outcomes that move organisations, teams and individuals to a more positive and productive future. Whether these outcomes are achieved through a logical, conscious and deliberated process or a more imaginative and creative response, there is little argument that decision making is a critical skill of leadership. Decisive leaders stand out from the crowd!
Whilst ultimate responsibility for any decisions may rest with the leader, we live in an age that encourages debate, appreciates diverse opinion and values the notion of “collective wisdom”. It therefore becomes paramount that the leader must create an environment which not only encourages all to contribute, but equally nurtures decision making techniques that avoid tendencies for bias and generate successful outcomes. By definition, leaders are now viewed as “architects” for creating the structures that facilitate good decision making.
This highly interactive COPEX training course offers a comprehensive overview of the decision-making process from problem diagnosis to design solution. It highlights the role of the leader as the “decision-making architect”, whilst analysing the psychological, cognitive and emotional processes that positively impact, or potentially impair the decision-making process. Delegates will acquire and extensive range of tools and techniques that will build personal self-confidence, secure productive future organisational outcomes and facilitate activities that generate engagement and harness innovation.
What are the Goals?
By the end of this COPEX training course, participants will be able to:
Enhance Decision Making Practices Using Logical Reasoning, Critical Thinking, and Rigorous Application of Evaluative and Analytical Skills
Understand the Psychological Principles Underpinning the Decision-Making Process and Personalise Them to Real Life Situations Grounded in Their Own Organisations
Explore Radical Approaches to Decision-Making that Balance Emotion with Logic and Reason with Intuition
Demonstrate Self-Belief and Interpersonal Confidence in Their Decision-Making Activities that Enhance Their Credibility in the Leadership Role
Promote a Culture of Innovation and Collaborative Inquiry that Recognises and Utilises the Creativity and Collective Wisdom Within Organisations
Who is this Training Course for?
This COPEX training course is suitable to a wide range of professionals or anyone wishing to improve their problem solving and decision-making skills. It will have specific appeal to:
All Professionals Wishing to Further Develop Their Leadership, Critical Thinking and Decision-Making Skills to Enhance Their Career Progression
Leadership Professionals who Wish to Utilise Creative Techniques That Offer Insight Into Organisational Concerns
HR Professionals and Training Coordinators Responsible for Coaching Managers and Employees in Performance Changing Techniques
All Employees who Find Themselves Constantly Seeking Tools and Techniques to Assist Them in Meeting the Challenging They Currently Face
Technical Professionals Including Those in Maintenance, Engineering & Production
Team Leaders Interested in Further Developing Their Management and Facilitation Skills to Build Collaborative Practice and Harness the Richness of Diverse Thinking
Organisational Leaders who Make Key Business Decisions and Seek Tools for Guidance
Professional New to Leadership/Management Roles and Wishing to Improve Their Communication, Interpersonal, Problem Solving and Decision-Making Skills
Leaders Who Seek to Challenge the Culture of Their Organisation and Build the Innovation Necessary for the “Enterprise Culture” of the 21st Century
Day One: The Leader as the “Decision Architect”. Psychological Insights
How Perception influences our understanding of leadership
Changing Paradigms of leadership thought
The “Decision Architect”, agile, responsive and decisive leadership
Personality, leadership style and decision-making activity
Systematic errors in decision making: thinking preferences and their implications
Decision making and problem solving: symbiotic twins: How elastic is my brain?
Day Two: Developing a Structured and Balanced Response to Decision Making
A systematic, mechanistic and structured approach to making decisions
Team exercise: collaboration, isolation and group thinking
Impacting variables: Ethics, Values, Bias, Spiral dynamics and Hubris
How well do I make decisions? Analysis, reflection and outcomes
IDEAL Problem Solving: Stage 1 in the decision-making process
Collective inquiry to ensure IDEAL outcomes: “making work groups smarter”
Day Three: Optimising Organisational Performance through Collaborative Dialogues, Strategic Tools and Committed Practice
Emotional Intelligence, collaborative practice and decision making
Understanding Team Dynamics: Equipping Your Team to Make Decisions
Diagnostic tools for organisational improvement Case study: Millennial Engagement
Daniel Kahneman: Nobel prize winning thoughts on decision making
Whole brain thinking: divergent and convergent thinking
Applied Practice: Assessing organisational concerns through a “zig zag” approach
Day Four: Building Creative Insights and Innovative Capability in the Organisation
How to make good decisions; peer coaching sessions
Appreciative Enquiry: accentuating the positive to eliminate the negative
Alternative forms of representation: soft system methodology for insightful change
Using Nature and multiple intelligences for creative outcomes
Assessing culture and organisational creativity; does it create the desired future
How creative am I? Adaptive and Innovative potential?
Day Five: Architectural Leadership: Vision, Inspiration and Momentum
Developing the critical mindset of the “Decision Architect”
Predicting the future: simple tools for organisational sustainability
Decision making in Leadership: a case study of Vision, Inspiration, Momentum
My VIM statements: strategic, organisational and personal
Beware the unpredictable black swan!
Review and action planning
COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
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