Why some organizations fail to stay competitive in the market?
One of most important reasons is that they have no Performance Management System that Collect, Analyze and Report Information regarding the performance of the organization.
The purpose of developing a system for effective measuring of performances is to understand, adjust and improve business in all department of the organization. Performance measurement enable effective organizations to express their success by numbers. Beside control function indicators of performances also have two other functions:
1. Developing and guiding function; they present a base for formulating and implementation of the strategy of the organization
2. Motivation function; they induce management to fulfill goals and motivate all stakeholders to realize those goals and on even higher level
Performance Measurements and Key Performance Indicators are the means to monitor the execution of the Strategy of the Organization. It is, therefore, absolutely vital that organizations should have proper strategies and proper means of executing the strategies. In 2006 the Monitor Group asked Senior Executive about their number one priority and the answer was “Strategy Execution”.
What are the Goals?
By attending this COPEX online training course, you should achieve these goals:
Integrating Performance Measures in Strategic and Operational Management Systems
How to Link Strategy to Operational Activities
Methods for Developing and Implementing a Performance Measurement System
Provision of a Practical Resource Kit for Implementing Performance Measurements
Realize the Benefits of Utilizing an Effective Performance Measurement System
To Understand the Concept of Strategy and Strategy Execution
Address the Human Factors of Implementing a Performance Measurement System
Design and Develop Dashboards and Scorecards in Excel
Who is this Training Course for?
This COPEX online training course is suitable to a wide range of professionals but will greatly benefit:
All Personnel Involved in Developing and Implementing Performance Measures
Advisors, Planners, and Others Developing Scorecards and Dashboards
Functional, Line and Operational Managers
Process Improvement / Quality managers
Project / PMO Managers
Day One: Understanding the Current Situation and the Need for Change
What is Performance Measurements and Management
The need for performance measurement
Current methods of measurement and common failings
Characteristics of good measures
Defining Strategy and how to translate it into action and Execution
Barriers and Success Factors related to Strategy Execution
Day Two: Driving the Mission statement/aims into the Organization through Success Factors
Building a Strategy Focused Organization (SFO)
Balanced Scorecard and the Performance Metrics – The 4 Perspectives
Examples of Specific Metrics – Financial Perspective
Defining Critical Success Factors
Characteristics of Key Performance Indicators
Day Three: Planning to Implement Performance Measurement
Foundation for Successful Management – The Best Practice Model
How to develop and Standardize Performance Metrics
Examples of Specific Performance Metrics – Customer Perspective
The 6 phase model for implementing a successful Performance Measurement System
Implementation Phase 1: Gaining management commitment and selecting a winning team
Day Four: Developing and Implementing Success Factors and Performance Measurements
Identifying and managing human factors in performance measurement
Implementing Phase 2: Planning for Success – Strategic Business Planning Framework
Examples of Specific Performance Metrics – Process Perspective
Implementation Phase 3: Clarifying the success factors and measurements using Balanced Scorecard and Strategy Maps
Using Excel to Develop a Balanced Scorecard for your organization and to obtain the final score
Examples of Specific Performance Metrics – Learning and Growth Perspective
Day Five: Full Day Workshop on the Design and Development of Scorecards and Dashboards using “EXCEL”
Excel: Advanced features and skills for Dashboards and Scorecards including the following
Introduction and Dashboard Discussion
Implementing Phase 5: Finalizing Metrics and Developing a Reporting System
Excel hands-on Exercise – Develop a Dashboard
Excel hands-on Exercise – Develop a BSC
Implementing Phase 6: Maintenance and Embedding the System
Review and wrap up
A COPEX e-Certificate of Attendance will be provided to delegates who attend and complete the course
Material published by Copex shown here is copyrighted.
All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
06-10 Jan 2025 Fee: $3,950
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