In the first 25 years of this century, we’ve seen a rapidly evolving global landscape that has brought significant and sweeping changes to our political, economic, social, and technological systems. The “New Normal” created by this transformation has led to a volatile environment filled with chaos and uncertainty, with far-reaching consequences for organizations and their leadership. Much discussion has centered around the purpose of organizations, long-term sustainability, and how emerging technologies like AI and digital transformation can be effectively integrated into existing work cultures. Today, we also see new remote workforce practices born out of innovative thinking to meet changing demands. While these "virtual" trends can offer a business advantage, they also present new challenges for managers and leaders.
While technology continues to reshape our lives, it’s important to remember that leadership and management are inherently human endeavors. The paradox lies in the fact that, while professionalism demands the ability to manage cutting-edge technological innovations, the need for softer interpersonal skills—such as empathy, emotional intelligence, and a focus on employee wellbeing—has never been more critical. Indeed, we are now witnessing the rise of the “managerial leader,” a role that requires a broader set of competencies compared to the traditional, more narrowly focused “transactional” leadership model.
This Essential Skills for the New Manager & Supervisor training course leverages psychological principles and provides tools and techniques to help both new and experienced managers navigate these turbulent times. It tackles fundamental management challenges and delves into the evolving role of the “managerial leader.” The course offers practical guidance to ensure organizations and their people remain productive, connected, safe, and successful, while also embracing the opportunities presented by digital transformation. It empowers managers to develop a wide range of skills—promoting inclusion, engagement, agility, and flexibility—while recognizing that employee development is a core responsibility of management.
This interactive learning experience is designed to make a lasting impact on your practice. It aims to cultivate “managerial leaders” who can confidently tackle the key challenges of our time, drive performance, and set a personal agenda for their ongoing career growth.
This COPEX training course will feature:
By the end of this COPEX training course, participants will be able to:
This Essential Skills for the New Manager & Supervisor training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. In a risk-free environment delegates can practice management skills in a non-threatening context. The emphasis will be on building the confidence for success. Theoretical and psychological input is followed by expansive discussion related to management issues and consolidated by powerful individual and group exercises. These provide opportunities for personal participation and facilitate learning to be grounded in real situations which are fast paced, challenging and empowering. Selective and supportive video material is integral to the content.
The training course will utilise practices and skills from Neuro-Linguistic Programming and Emotional Intelligence to enhance personal practice. All activities are designed for immediate use and their high impact value. Psychometric tools are employed to offer objective feedback on personality type, management style, and how behaviour impacts the performance and that of those we manage. Analysis and outcomes are used as tools for refection and utilised to target future performance improvement.
This Essential Skills for the New Manager & Supervisor training course is suitable to a wide range of professionals but will greatly benefit:
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COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.
Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.
This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.
COPEX stands for “The Centre for Operations & Procurement Excellence”. Our courses are designed to develop and enhance the skills and knowledge of professionals across various sectors.
Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
Career Advancement: Improve your career prospects and increase your earning potential.
Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
Networking Opportunities: Connect with other professionals and industry experts.
Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
Personal Growth: Develop valuable personal and professional skills that can benefit you in all areas of life.
Experienced Instructors: Courses are delivered by highly qualified and experienced instructors with industry expertise.
Interactive Learning: Engaging and interactive learning methods, including workshops, simulations, case studies, and group discussions.
Practical Application: Focus on practical skills and real-world applications, enabling you to apply your learning immediately.
Flexible Learning Options: A variety of course formats available, including classroom training, online courses, and blended learning.
Certification & Recognition: Upon successful completion, you may receive industry-recognized certifications.
The cost of COPEX training courses varies depending on the course duration, content, and delivery method.
There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
E-mail – Send the details (name, company name, email address and training course of
choice) of your nomination to [email protected]
Telephone – +971 4 368 6886 or +971 50 106 2750
Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.
Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.
The training course fee can be settled by either:
Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.
Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.
Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates
Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.
Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.
P.O. Box: 74513, Dubai, UAE
Tel: +971 4 368 6886
Whatsapp: +971 50 106 2750
Email: [email protected]
Tax Registration Number: 100267127700003
