Being new to management presents you with a whole host of issues and concerns. From difficult employees to demanding bosses, you can never predict where your next problem comes from. As a manager, you will be challenged and tested every day and you will have to solve problems – quickly and effectively. This COPEX training course introduces you to invaluable tools and techniques that make management easier offering tips to avoid the common mistakes that can arise. Give yourself the chance to succeed and win the respect of those you lead and those who lead you. This interactive training course offers a safe environment in which to practice field proven techniques and learn the “essentials” that lead to management success.
What are the Goals?
By the end of this COPEX training course, participants will be able to:
Review Personal Competence and Identify Areas for Development
Comprehend the Value of the Performance Management Process to Raise Performance and Build Relationships
Build Your Personal Credibility Through Communicating with Power, Influence and Impact
Manage Situations of Potential Conflict with Tact and Diplomacy
Delegate, Prioritise and Allocate Resources Appropriately to Meet Team and Organisational Need
Who is this Training Course for?
This training course is suitable to a wide range of professionals, but will greatly benefit:
Employees About to Undertake Supervisory or Management Positions
Supervisors Who are Interested in Building Their Management Skills
Team Leaders, Site, Operations and Production Supervisors
First Time Managers with No Formal Management Training
Employees Identified as ‘High Potential’ Future Managers
Amongst a wide range of valuable topics, the following will be prioritised:
How to Make the Transition Into Management: Expectation, Fears, Aspirations and Needs
Your Personality Type and its Impact on Management Style
Avoiding the Common Mistakes Made by Newly Appointed Managers
Performance Management as a Tool for Directing, Monitoring and Developing
How to Communicate with Power, Impact and Influence
Conducting Successful Performance Reviews
How to Create the High Performing Team
How to Handle Difficult Conversations and Manage the Conflict Zone
Techniques for Coaching Employees to Raise Performance
Managing Your Time Effectively and Delegating to Motivate
COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
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