A Highly Interactive Training Course On
Essential Skills for the New Manager & Supervisor
Develop Leadership and Management Skills for Today’s Dynamic Workplace
Upcoming Sessions
Course Introduction
In today’s rapidly changing global landscape, managers face unprecedented challenges. Political, economic, social, and technological shifts have reshaped how organizations operate. Remote work, digital transformation, and AI integration have created new opportunities, yet also demand a rethinking of leadership approaches. Managers must now balance technological proficiency with human-centric skills to thrive in this dynamic environment.
Leadership is no longer only about task management; it’s about understanding people. Emotional intelligence, empathy, and employee wellbeing are critical components for success. The modern manager, often referred to as a “managerial leader,” requires a broader skill set than traditional transactional leaders, blending interpersonal abilities with strategic thinking and adaptability.
This Essential Skills for the New Manager & Supervisor training course equips both new and experienced managers with practical tools to navigate these challenges. Participants will gain insights into managing high-performing teams, fostering engagement, and integrating digital transformation effectively while enhancing employee development.
This COPEX training course includes:
- Understanding the psychology of people, their motivations, and performance drivers
- Using psychometric analysis to shape effective management practices
- Displaying role model behaviours to build trust and engagement
- Developing coaching skills to create high-performing in-house and virtual teams
- Embracing managerial leadership through collaboration, innovation, and AI adaptation
Training Objectives
This training course aims to empower managers to confidently lead in today’s complex environment. Participants will develop essential skills to enhance personal and organizational performance.
By completing this course, participants will be able to:
- Apply practical techniques to raise individual, team, and organizational performance
- Assess personal strengths and create actionable agendas for professional growth
- Implement diversity principles to build agile, inclusive, and solution-focused teams
- Communicate effectively to build credibility, influence, and drive results
- Demonstrate managerial leadership through resilience, adaptability, and responsiveness
Training Methodology
This Essential Skills for the New Manager & Supervisor training course uses a blend of adult learning techniques to maximize comprehension and retention. Participants engage in risk-free practice, allowing them to apply management skills in realistic, challenging scenarios. The course combines theoretical insights with interactive exercises, discussion sessions, and selective video materials to reinforce learning.
The training also incorporates tools from Emotional Intelligence and Neuro-Linguistic Programming to enhance practical leadership skills. Psychometric assessments provide objective feedback on management style, personality, and behavior impact, enabling participants to refine their approach. Every activity is designed for immediate workplace application, ensuring high-impact, actionable learning outcomes.
Who should Attend?
This training course is designed for professionals seeking to build essential managerial skills and enhance leadership effectiveness in today’s dynamic work environment.
It is particularly beneficial for:
- Employees aspiring to transition into supervisory or managerial roles
- Current Supervisors and Team Leads looking to enhance leadership capabilities
- Team Leaders, Operations Supervisors, HR professionals, and Change Managers
- First-time Managers seeking professional development and confidence in management
- High-potential employees aiming for accelerated management growth
- Professionals navigating technological and organizational change within teams
Course Outline
- Transitioning into management: acquiring new skills, addressing fears, and managing expectations
- Core accountabilities: defining purpose, responsibilities, and key deliverables
- Self-awareness as a tool for leading others: psychometric profiling insights
- Managerial leadership: evolving perceptions and meeting emerging demands
- Integrating theoretical frameworks into practical management processes
- Leveraging current global research to guide leadership practice
- Determining the management style required by your organisation
- Psychometric evaluation of personality and leadership approach
- Fostering continuous improvement through creative agility
- Defining organisational and team purpose: achieving alignment through line of sight
- SMARTER goal setting in the modern era: balancing technological and environmental factors
- Assertive communication and conducting effective performance appraisals
- Developing highly effective teams: both in-house and virtual
- Identifying characteristics of dysfunctional teams
- Addressing generational diversity, challenges, and maximising potential
- Team evaluation: auditing current performance to drive future development
- Facilitating collaboration and collective intelligence amidst AI and digital transformation
- Managing change, uncertainty, and transition during periods of crisis
- Engaging motivation: understanding scope, support, connection, and voice
- Effective communication: connecting, clarifying, persuading, and conveying messages
- Delivering constructive feedback, managing conflict, and navigating difficult conversations
- Applying coaching models for individual and team effectiveness; practical exercises
- Assessing personal impact on team motivation and exploring improvement opportunities
- Reflection: the ten habits of highly effective leaders
- Identifying key deliverables and the competencies required for success
- Group discussion: addressing problems, issues, and concerns through constructive feedback
- The principle of achieving objectives through the efforts of others
- Delegation as a development tool: evaluating personal effectiveness
- Presentation skills: informing, illustrating, influencing, impacting, and initiating
- Creating actionable plans to implement post-workshop improvements
Providers and Associations
Certificates
- COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
Material published by Copex shown here is copyrighted. All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.
Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.
Frequently Asked Questions
This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.
Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
Career Advancement: Improve your career prospects and increase your earning potential.
Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
Networking Opportunities: Connect with other professionals and industry experts.
Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
Personal Growth: Develop valuable personal and professional skills that can benefit you in all areas of life.
Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.
Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.
The training course fee can be settled by either:
- Bank transfer
- Credit Card
Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.
Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.
Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.
We can customize this
training course for you!
This training course is also part of the 10-day titles
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