Why Choose this Training Course?
Do you sometimes feel that your contributions aren’t given the same weight as those of your male colleagues, even in senior roles?
Effective communication is crucial, whether delivering a keynote speech or participating in meetings. To make a meaningful impact, it's essential to focus on your audience and tailor your message accordingly. If you're determined to enhance your communication skills and amplify the impact of your messages, this course is designed for you. Embrace the challenge of achieving communication excellence and learn to convey your ideas powerfully and persuasively.
What are the Goals?
This COPEX training course is a journey that begins by exploring the self and then building on good relationships, influencing, impactful presentations and understanding other people through motivation and conflict. This training course focuses on:
- Developing awareness of how to create an impact through personal style
- Understanding how effective communication builds relationships
- Knowing and developing the level of confidence
- Understanding the power non-verbal communication
- Using powerful language and creating clear, compelling key messages
- Making an impact as a presenter
Who is this Training Course for?
This COPEX training course is suitable to a wide range of professionals but will greatly benefit:
- Those aspiring to become senior women in their organisation
- Graduates on ‘Fast Track Management Schemes’
- Women in supervisory or middle management positions
- Those in senior roles who feel they do not receive true recognition for their input
Course Outline
Day One: Understanding Myself
- Personality theories
- Psychometric Tests – Johari Windows, MSQ
- Confidence and Self Esteem
- Recognising strengths and minimizing weaknesses
- Origins of self- doubt and negative thinking
- Emotional resilience
Day Two: Mastering Interpersonal Communication
- Importance of good communication
- Barriers to communication
- The art of effective listening
- Asking good questions
- Using non-verbal communication
- Building rapport
Day Three: Power, Persuasion and Influence
- Understanding the concept of power bases
- Importance of knowing what's going on: keeping yourself informed
- Enhancing your reputation: building good working relationships
- How to persuade without coercion
- Putting forward sound ideas and arguments
- Influencing through self-projection
Day Four: The Art of Presentations
- The concept of ‘presence’
- Vocal qualities and voice projection
- Qualities of good and poor presentations
- Use of visual aids
- Planning and practising
- Individual presentations
Day Five: Psychology in the Workplace
- Motivation: Why work?
- Behaviour at work – engagement and commitment
- Conflict and conflict management
- Dealing with difficult people
- Leadership
- Conclusions and action plan
The Certificate
- COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
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