A Highly Interactive Training Course On

Mastering Communication, Coordination & Leadership

Enhancing Leadership & Supervisory Skills

Classroom Sessions
17-21 Feb 2025
London
$5,950
21-25 Apr 2025
Dubai
$5,950
02-06 Jun 2025
Amsterdam
$5,950
14-18 Jul 2025
Dubai
$5,950
18-22 Aug 2025
London
$5,950
27-31 Oct 2025
Dubai
$5,950
15-19 Dec 2025
Kuala Lumpur
$5,950
29 Dec 2025-02 Jan 2026
London
$5,950
23-27 Mar 2026
London
$5,950
Online Sessions
19-23 May 2025
Online
$3,950
22-26 Sep 2025
Online
$3,950

Course Introduction

Effective communication is crucial for successful teamwork, work efficiency, and innovative leadership. Strong collaboration allows organizations to thrive in today’s competitive market, while poor communication often leads to conflict in the modern workplace. This Mastering Communication, Coordination & Leadership training course delves into the psychology behind clear communication, high-performance teams, and principled leadership.

Through discussions, group exercises, and video techniques, this engaging and challenging course provides an in-depth analysis of workplace dynamics, explores potential solutions, and offers participants strategies to address their own workplace challenges.

Training Objectives

By the end of this COPEX training course, you will be able to:

  • Enrich Your Communication and Behavioural Skills, Utilizing Them Both Personally and Professionally
  • Understand and Use the Essential Skills Necessary to Become an Effective Coordinator
  • Develop and Enhance Your Leadership Skills
  • Create a Greater Understanding of Your Own Strengths and Challenges and How They Impact on Others
  • Develop Your Influencing and Motivational Skills

Who should Attend?

This COPEX training course is suitable to a wide range of professionals but will greatly benefit:

  • Those Taking the First Steps Into a Career in Management
  • Anyone Who Wishes to Improve the Relationship and Communication Skills
  • Team Leaders
  • HR Professionals
  • Team Leaders Interested in Further Developing Their Management Skills
  • Managers / Heads From a Variety of Departments Who, as Part of Their Role, Need to Perfect Crystal Clear Communication Models
  • Senior Staff Members Who Wish to Enhance Their Career Progression
  • Pitch and Negotiation Professionals
  • Internal and External Consultants Who are Client Facing
  • Professionals Within More Analytical Roles Who Need to Influence Others in a Positive Way

Course Outline

Day One: Understanding your Personal Style and Strengths
  • Self-awareness: understanding your strengths and challenges
  • Psychometrics: the art of personal profiling
  • Leadership style: how do you work with your team?
  • Assessing your abilities as a coordinator
  • Discovering your preferred team role
  • Your own communication style in dealing with others
Day Two: Developing your Communication Skills
  • The four C’s model of communication
  • Connecting: Gaining rapport and building credibility
  • Consulting: Effective questioning and listening skills
  • Ways to be more convincing and overcoming conflict
  • Negotiating agreement and getting a win-win
Day Three: The Skills of the Effective Organiser and Coordinator
  • Dealing with distractions: understanding the value of your time
  • Prioritisation or procrastination: how to master both
  • Setting and communicating goals
  • Working together to achieve your goals: the secrets of great team working
  • Essentials of project management for managers
  • Coordination activities in the digital age; tools and techniques
Day Four: Practical Communication Skills for the Modern Leader
  • Building agreement through the skills of influence
  • How to present your ideas, plans and projects well
  • Delivering you message clearly, confidently and with impact
  • How to manage a meeting of your team or stakeholders
  • Using online tools and techniques for real-time communication
Day Five: Communicating, Coordinating and Leading
  • Creating a communication plan for team and staff
  • The rules of written communication
  • Using feedback and coaching to drive performance
  • Case study: communicating, coordinating and leading in practice
  • Personal action planning

Certificates

  • COPEX Certificate of Attendance will be provided to delegates who attend and complete the course
Whats Makes Copex Courses Unique?

COPEX Training is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, COPEX Training connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

Frequently Asked Questions

This FAQ section provides quick answers to the most common questions about our services, procedures, and policies. We aim to make your experience with us as straightforward as possible. For further assistance, our support team is ready to help.

What is COPEX?

COPEX stands for “Competency Enhancement Programs” These courses are designed to develop and enhance the skills and knowledge of professionals across various sectors.

What are the benefits of attending COPEX training courses?

Enhanced Skills: Develop in-demand skills and knowledge in your chosen field.
Career Advancement: Improve your career prospects and increase your earning potential.
Increased Confidence: Gain confidence in your abilities and enhance your professional presence.
Networking Opportunities: Connect with other professionals and industry experts.
Improved Job Performance: Enhance your productivity, efficiency, and job satisfaction.
Personal Growth: Develop valuable personal and professional skills that can benefit you in all areas of life.

What makes COPEX training courses unique?

Experienced Instructors: Courses are delivered by highly qualified and experienced instructors with industry expertise.
Interactive Learning: Engaging and interactive learning methods, including workshops, simulations, case studies, and group discussions.
Practical Application: Focus on practical skills and real-world applications, enabling you to apply your learning immediately.
Flexible Learning Options: A variety of course formats available, including classroom training, online courses, and blended learning.
Certification & Recognition: Upon successful completion, you may receive industry-recognized certifications.

What is the cost of COPEX training courses?

The cost of COPEX training courses varies depending on the course duration, content, and delivery method.

How can I register?

There are several ways to register in our public training courses:
Online – Browse the Training Plan, select the course of choice, click on the button
“Register Now” inside the course outline page.
E-mail – Send the details (name, company name, email address and training course of
choice) of your nomination to [email protected]
Telephone – +971 4 368 6886 or +971 50 106 2750

When will I receive the confirmation for my registration/s?

Upon successful registration, processing window will take not more than 24 hours from the time of registration. An email including the registration confirmation, invoice and joining instructions will be sent to the provided email address.

What is included in the training fee?

Published training course fees are inclusive of the training venue, training manual, writing materials, lunch and coffee breaks with refreshments over the entire duration of the training course.

What are the available payment methods?

The training course fee can be settled by either:

  • Bank transfer
  • Credit Card

How many hours per day, and what are the timings of your training courses?

Our training courses will run for 5 hours per day. The standard daily timing is from 8:30 am – 3:30 pm including the coffee/tea breaks and lunch.

Where do you usually hold your training courses?

Our training courses courses are being held at five-star hotels in prime and iconic destinations across the globe. Cities such as Amsterdam, Barcelona, Dubai, Geneva, Istanbul, Kuala Lumpur, London, Houston, New York, Paris, Vienna, Zurich, etc.

Do you provide hotel booking assistance to your delegates?

Once officially registered, we can assist by providing the corporate rates provided by the hotel where the training course will be conducted. Early confirmation will enable us to secure the room at reduced rates

In case of failure to attend, what is your cancellation policy?

Our cancellation policy varies depending on the circumstances presented. Generally, cancellations must be initiated in formal writing at least 14 days prior to the commencement date of the training course. Further, the option to shift an existing registration to another training course on a later date is possible. Otherwise, a full refund will be initiated.

What will I receive after the training course?

Delegates who will attend and successfully complete the training course will earn a COPEX Certificate of Completion. This certification is designed to validate the successful knowledge transfer, and that the desired learning objectives and outcomes to further advance your professional competency are achieved.

We can customize this
training course for you!

At Copex Training, we offer customizable courses designed to fit your specific needs. whether it's refining procurement practices or enhancing leadership and management skills, we tailor our programs to meet your unique goals and challenges. Let us create a training solution that delivers real results for your team.
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